What is a primary feature of Enhanced 911 compared to Basic 911?

The primary feature of Enhanced 911 (E911) is that it automatically identifies the caller's phone number and location. This capability greatly improves the efficiency and effectiveness of emergency response. When a caller dials 911, the system can provide emergency services with crucial information before the caller even speaks, allowing responders to reach the scene faster and more accurately. This automatic location and caller identification are vital during emergencies when every second counts.

In contrast to Enhanced 911, Basic 911 does not possess this feature and typically requires the dispatcher to gather location details from the caller during the call itself. Other options, such as providing a direct video connection or simply transmitting calls, do not accurately describe this significant advancement.